MAN, Tupar. KEBIJAKAN PENINGKATAN KUALITAS PELAYANAN DAN KINERJA PELAYANAN PUBLIK DI PROVINSI KALIMANTAN TIMUR. Jurnal Borneo Administrator, [S. l.], v. 3, n. 2, 2014. DOI: 10.24258/jba.v3i2.114. Disponível em: https://jba.lan.go.id/article/view/114. Acesso em: 26 jul. 2026.