SETIAWAN, Hendra Bagus; ROSARI, Reni. From Bureaucracy to Expertise: Empowering Knowledge Workers in Public Service (The Case of the Directorate General of Customs and Excise). Jurnal Borneo Administrator, [S. l.], v. 21, n. 1, p. 1–16, 2025. DOI: 10.24258/jba.v21i1.1530. Disponível em: https://jba.lan.go.id/article/view/1530. Acesso em: 4 nov. 2025.