HUTAGALUNG, Simon Sumanjoyo; SULISTIO, Eko Budi. Transforming Public Service Delivery in Indonesia: Exploring the Potential and Challenges of the Metaverse. Jurnal Borneo Administrator, [S. l.], v. 20, n. 3, p. 273–288, 2024. DOI: 10.24258/jba.v20i3.1579. Disponível em: https://jba.lan.go.id/article/view/1579. Acesso em: 25 jul. 2026.