YOHANITAS, Witra Apdhi. Menciptakan Good Governance Melalui Inovasi Pelayanan Publik di Kota Surakarta. Jurnal Borneo Administrator, [S. l.], v. 12, n. 3, p. 239–257, 2017. DOI: 10.24258/jba.v12i3.253. Disponível em: https://jba.lan.go.id/article/view/253. Acesso em: 30 may. 2026.