Assessing the Role of Surabaya City Government's Responsiveness Toward Public Acceptance of COVID-19 Mitigation Policies

Authors

  • Dyah Ayu Wiranti Universitas Airlangga, Surabaya, Indonesia
  • Putu Aditya Ferdian Ariawantara Universitas Airlangga, Surabaya, Indonesia

DOI:

https://doi.org/10.24258/jba.v20i1.1359

Abstract

Public acceptance, involving community awareness and support, is crucial for successful policy implementation. Despite challenges faced during the performance of the COVID-19 mitigation policy in Surabaya, the city government has shown responsiveness in addressing the issue. This study investigates the influence of the Surabaya City Government's responsiveness on public acceptance of the COVID-19 mitigation policy. Employing the Policy Acceptance Model and government responsiveness theory, a quantitative survey was conducted with 400 purposively sampled respondents. Results indicate a significant positive effect, indicating that higher government responsiveness leads to greater public acceptance of the COVID-19 mitigation policy. These findings support existing theories and validate the importance of community support in policy implementation

Downloads

Download data is not yet available.

Downloads

Published

2024-04-27

How to Cite

Wiranti, D. A., & Ariawantara, P. A. F. (2024). Assessing the Role of Surabaya City Government’s Responsiveness Toward Public Acceptance of COVID-19 Mitigation Policies. Jurnal Borneo Administrator, 20(1), 85–100. https://doi.org/10.24258/jba.v20i1.1359

Issue

Vol. 20 No. 1 (2024): April 2024

Section

Articles

License

Policy for Journals That Offer Open Access

Authors who publish with this journal agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).